FAQs
Orders & Shipping
How long does it take for my order to be processed?
Each order is packed with care within 7 business days. Once shipped, local delivery usually takes 1–3 business days.
Do you ship internationally?
Not yet. We’re working on expanding to more countries and truly appreciate your patience as we grow.
How can I track my order?
Once your order is shipped, you’ll receive a tracking email with your delivery details.
Jewelry & Materials
What materials are your jewelry made from?
We’re always exploring materials that strike a balance between quality and accessibility, so our jewelry stays thoughtfully made yet approachable.
Currently, we mainly use gold-plated hardware and S925, often paired with crystals or other materials that inspire our designs. As we grow, we’re excited to explore and share even more with you.
Will the jewelry tarnish or fade over time?
Yes — as with most plated jewelry, some natural wear over time is expected. With proper care and gentle handling, your pieces can stay in good condition for longer. We include general care tips on each product page to help you take the best care of your jewelry.
Care & Longevity
How do I cleanse or recharge my crystals?
You can cleanse your crystal by placing it under moonlight, using sage or palo santo, or resting it on selenite.
To recharge, hold your piece and set an intention — think about what you’d like to invite into your life and let that energy flow ✨.
Returns & Exchanges
Do you accept returns or exchanges?
At the moment, we do not accept returns or exchanges.
What if my item arrives damaged or incorrect?
If your item arrives damaged or incorrect, please contact us via our socials. We’ll arrange for the item to be returned, fixed, and sent back to you.